March 31, 2008
Dear Travel Agent:
We wanted to advise you that Carnival Corporation & plc has announced a voluntary refund of the company’s fuel supplement for applicable U.S. bookings that were made prior to November 7, 2007 under an agreement with the Florida Attorney General’s Office. The fuel supplement, announced November 7, 2007, was applied to all U.S. bookings for voyages departing on or after February 1, 2008 for cruises on Carnival Cruise Lines, Costa Cruises, Cunard Line, Holland America Line, Princess Cruises and The Yachts of Seabourn.
The company will now refund the fuel supplement for those guests who were already booked at the time the supplement was announced. Refunds for affected guests will be implemented based on cruise departure date according to the following schedule:
For cruises departing on or prior to April 4, 2008, guests will receive a refund in the same form they used to purchase their cruise;
For cruises departing from April 5, 2008 through June 23, 2008, guests will receive an on-board credit;
For cruises departing on or after June 24, 2008, guests’ bookings will be adjusted to eliminate the fuel supplement.
The fuel supplement remains in effect for all bookings made on or after November 7, 2007. The $5 per person per day fuel supplement applies only to the first and second guests in a stateroom and will not exceed $70 per person per voyage. Also, at the time the fuel supplement was announced, travel agents whose clients had existing reservations were offered $10 per booking in administrative compensation for notifying those clients of the supplement and that compensation will continue to be provided.
We also want to thank you for your continued support for all our brands.
We appreciate your business and look forward to providing your clients with great cruise vacations.
Sincerely,
Jack Anderson
Vice President – Corporate Marketing
Bill Harber
Director of Corporate Marketing
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