Tuesday, October 23, 2007

Honeymooner's review of Excellence Riviera Cancun





Jessica and Danny were booked into a Honeymoon Suite with Excellence Club Service (VIP Service). I emailed my contact at the hotel prior to their arrival to see if there was anything extra the hotel could do to make their honeymoon even more special. I guess there was!!!! What a great upgrade--- one I'm sure they wont' forget any time soon!

Our honeymoon stay at Excellence Riviera Cancun was truly amazing. From start to finish we felt like royalty. The service was exceptional. We never had to lift a finger at any point during the trip.

To start with the suite (presidential suite) one word comes to mind; breathtaking. The size of this spacious suite all trimmed in marble with the four poster bed, leather couches in the living room, three separate entrances to our private swim up patio was truly delightful. When we arrived there were fresh flowers, fruit, champagne, rose petals on the bed with towels in the shape of swans. Terry robes lay aside for use as well as a beach bag is provided in the closet while you are staying there. (you can purchase either if you wish). The pool was just a small step away and the suite is the closest one to the ocean which is also the VIP beach area. Waiters attend your every need whether you are on the beach, sitting on your patio, or by the pool with cocktails of your choice. At one point they even offered to bring us lunch by the pool! We stayed by our VIP pool and the beach for the most part but we also seen others enjoying the swim up bar as well as the lazy river pool.

The service at all of the bars and the 8 restaurants were amazing. Your every need are attended to without question. Even the room service (which we had set up for coffee each morning in our room) was also delightful.

Each night at turn down service water is placed on your end tables in case you get thirsty in the middle of the evening along with a classical station on the TV set and an itinerary with weather forecasts for the next day.

One day we attended the spa and once again; amazing. It was so relaxing and the therapists were so nice.

After dinner we enjoyed the various shows that they have in the stars lounge. There again waiters and waitresses attend your every need getting you drinks and another other items you may need.

Several excursions are offered as well, some are included and some aren’t, but there is alot to choose from. We attended the shopping tour of the local market and other malls.

All and all we really enjoyed our stay and plan to return next year for our anniversary. Excellence Riviera Cancun really exceeded all of our expectations!

Attached are some pics, if I cannot fit them all I will send under another email.

Thanks again Mindy

Jessica and Danny K

Thursday, October 18, 2007

Updated Passport Requirements

This was just posted on the Royal Caribbean brands websites:


The Western Hemisphere Travel Initiative (WHTI) once fully implemented will require all travelers entering or reentering the United States to be in the possession of a valid passport.
Anticipated Implementation
October 1, 2007 - The departments of State and Homeland Security reestablished the valid passport requirements for air travel. Valid passports are required for air travel to / from Canada, Mexico, the Caribbean, and Bermuda.
U.S. lawful permanent residents will continue to be able to use their Alien Registration Card (Form I-551) issued by the Department of Homeland Security or other valid evidence of permanent residence status to apply for entry to the United States.
As early as Summer 2008 - A valid passport will be required for all sea and air travel. And subject to U.S. Government amendment, U.S. and Canadian citizens 15 or younger with their parents consent may cross the U.S./Canadian border by land or sea with a certified copy of their birth certificate.
Until that time
Sea Travel Only
For domestic travel which includes: the Bahamas, Bermuda, Canada, the Caribbean and Mexico, a passport (valid or expired) is highly recommended.
In the absence of a passport, a birth certificate (original or certified copy), plus laminated picture ID card issued by a federal, state, or local government agency is required. Note: Baptismal papers and hospital certificates of birth (except for new borns) are not acceptable.
For U.S. Naturalized citizens, in the absence of a passport, Naturalization papers (either original or notarized copy) plus a picture ID card issued by a federal, state, or local government agency is required.
A voter registration card or Social Security Card are not considered to be proof of citizenship.
Children under 16 years of age do not require a picture ID.
International Travel
A valid passport is required; visas are required where they apply. This includes Europe, Asia, Central and South America.For additional passport information visit U.S. Department of State. Or if you prefer, contact Passport Express for applications and assistance


Non US Citizen Passport Requirements
You will need a valid passport and, in some cases, a visa. If you live in the U.S., you will also need your original Alien Registration Card (ARC or "Green Card") and any other documentation the countries on your itinerary require due to your alien status.
Canadian Landed Immigrants
All Canadian Landed Immigrants (inclusive of those who are citizens of the British Commonwealth countries) who reside in Canada must have valid passports and US visas. Also required is your original Permanent Resident Card (PR Card) formally the IMM 1000 or with respect to any country on the itinerary any other travel documentation required because of alien status.
VisasPlease contact the Embassy (Consular Services) of each country on your sailing itinerary or the visa service of your choice for specific visa requirements, information, forms and fees for your nationality.
Visa Waiver ProgramCitizens from the Visa Waiver Program countries of: Andorra, Australia, Austria, Belgium, Brunei, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Monaco, the Netherlands, New Zealand, Norway, Portugal, San Marino, Singapore, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom seeking to enter the United States will be required to have in their possession a machine readable passport with a digital photograph valid for the duration of the voyage.
A machine readable passport is one having an alpha-numeric code on the bottom of the picture page. Visa Waiver Program travelers arriving in the U.S. on or after October 26, 2005 with passports issued on or after this date must present passports with a digital photograph.
Visa Waiver Program travelers arriving in the U.S. on or after October 26, 2006 with passports issued on or after that date must present a biometric passport or obtain a visa for entry into the United States.

Saturday, October 13, 2007

Another lost luggage story

I got an email from a honeymoon client on Tuesday. They had left Monday morning for 1 week at the Excellence Riviera Cancun. They booked a great room- honeymoon suite with the Excellence Club Concierge Service.

The email started out:

ONE WORD TO DESCRIBE THIS RESORT.....AMAZING!!!!!!!!!!!! THE ROOM WAS UPGRADED FOR US TO THE PRESIDENTIAL SUITE.....IT HAS THREE TERRACES!........TWO FULL BATHS, A KITCHEN, DINING ROOM......SWIM UP.....AND SO MUCH MORE.....THE EXCELLENCE CLUB IS WELL WORTH THE EXTRAS!!! WE ARE ACTUALLY WANT TO PLAN THIS FOR OUR ANNIVERSARY THE SAME WAY NEXT YEAR...

Then it continued:
ONE SOUR NOTE THAT I NEED YOUR HELP ON.....THE AIRLINE SEEMED TO HAVE LOST ONE OF OUR BAGS.......THE PART THAT IS THE MOST STRESSING IS THAT IT HAD MY 6 PERSCRIPTIONS AS WELL AS MY PERSCRIPTION GLASSES IN THERE ALONG WITH ALL OUR NECESSARY TOILTERIES IN THEM.........WITH ALL PERSCRIPTIONS AND MY GLASSES NOT TO MENTION THE OTHER ITEMS THE CONTENTS ARE WORTH AT LEAST $1500!.....I AM SOOO WORRIED SINCE MY MEDICINE IS IN THERE AND I AM IN DIRE NEED OF TAKING THEM......

Thank goodness, the suitcase showed up at the resort on Tuesday afternoon. Luckily, they took insurance so they can get some money back for the luggage delay since they spent about $100 buying toiletries at the resort.

PLEASE, PLEASE, PLEASE
when you are traveling, pack your medication and other necessities in a carry on bag. Even if you only take 2-3 days worth of medication on board with you and pack the rest, it would have helped in this situation.

The TSA regulations are 1 quart sized zip lock bag per person with up to 3 oz each of liquids or gels. It does not have regulations about pills or medication like that.

If you have questions about that, please give me a call and we can review what you can pack according to the individual airlines.